Player Protection

Responsible Gaming
at 88jili

At 88jili, we believe that gaming should always be enjoyable, controlled, and safe. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in command of their experience on the platform.

18+ Only Self-Exclusion Available Deposit Limits Time-Out Features 24/7 Support
18+

Adults Only

The 88jili platform is strictly for players aged 18 years and above. Age verification is mandatory for all accounts.


Our Commitment

Six Pillars of Player Protection

88jili's responsible gaming programme is built on six core principles that guide every player-protection decision we make — from product design to customer support workflows.

Mandatory Age Verification

Every player who registers on 88jili must complete a Know Your Customer (KYC) process that includes proof of age. No deposits or withdrawals are permitted until age verification is approved. We operate a zero-tolerance policy for underage gambling across all cities including Dhaka, Chittagong, Sylhet, and Khulna.

Flexible Deposit Limits

Players can set daily, weekly, or monthly deposit limits directly from their account dashboard after completing the 88jili Login. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period to ensure the decision is considered and intentional.

Session Time Reminders

88jili can alert you at regular intervals — every 30, 60, or 90 minutes — to let you know how long you have been playing. These reminders appear as on-screen notifications and encourage you to take a break, review your activity, or log out if needed.

Time-Out Periods

If you feel you need a short break from gaming, you can activate a time-out period of 24 hours, 72 hours, 1 week, or up to 1 month. During a time-out, your account remains open but you cannot log in, deposit, or place bets. The time-out cannot be cancelled once activated.

Self-Exclusion Programme

For players who feel that gambling is becoming a serious problem, 88jili offers a permanent or long-term self-exclusion option. Self-exclusion locks your account for a minimum of 6 months and up to 5 years. Any remaining balance is returned to the original payment method used for deposit.

Reality Check & Activity Review

The 88jili platform gives every player a full activity history — bets placed, amounts wagered, wins, losses, and net position over any selected period. Reviewing this data regularly is one of the most effective ways to maintain healthy gaming habits and catch patterns before they escalate.


Know the Signs

Understanding Problem Gambling

For the vast majority of players on 88jili, betting on cricket, spinning the reels on our slots, or enjoying a hand of live blackjack is simply a form of entertainment — no different from going to a cinema or a sporting event. However, for a small number of individuals, gambling can shift from a leisure activity into a compulsive pattern that has negative consequences for their finances, relationships, and mental wellbeing.

Problem gambling is not a reflection of weakness or a lack of character. It is a recognised behavioural condition that can affect anyone, regardless of income, education, or background. The important thing is recognising the early warning signs and taking action before the situation worsens.

Common Warning Signs

  • Spending more money on gambling than you originally planned or can afford to lose
  • Chasing losses — continuing to bet in an attempt to recover money you have already lost
  • Feeling irritable, anxious, or restless when you are not gambling
  • Lying to family members, friends, or colleagues about how much time or money you spend on gambling
  • Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity
  • Gambling to escape from stress, depression, loneliness, or other emotional difficulties
  • Repeatedly failing to cut back on gambling despite genuinely wanting to
  • Gambling is significantly affecting your work, study, or personal relationships
Take Action Early

If you recognise two or more of the signs above in your own behaviour, we strongly encourage you to use the responsible gaming tools available on the 88jili platform or to contact our support team. Acting early makes recovery significantly easier and reduces financial and emotional harm.

Gambling vs. Problem Gambling

Responsible gambling means staying within your entertainment budget, treating losses as the cost of entertainment rather than a financial disaster, and keeping gambling in balance with other activities you enjoy. Problem gambling occurs when the activity starts to feel compulsive — when stopping feels impossible rather than simply inconvenient.

88jili's platform is designed to support responsible play. Our gaming tools and support channels exist for exactly this purpose — they are confidential, non-judgmental, and available 24 hours a day to all players registered from Bangladesh.

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, consider using one of the responsible gaming tools described on this page or reaching out to our support team.

1
Have you ever bet more than you could comfortably afford to lose in a single session?
2
Have you tried to win back money you lost by placing more bets immediately afterward?
3
Do you feel that gambling takes up a lot of your thoughts, even when you are not playing?
4
Have you ever hidden how much you gamble from someone close to you?
5
Have you ever borrowed money or sold something to fund your gambling?
6
Do you gamble to escape from problems or to relieve feelings of anxiety or sadness?
7
Have you ever felt that you should cut back on gambling but found it genuinely difficult to do so?
Gambling Is Entertainment — Not a Financial Strategy

Games of chance — whether cricket betting, live roulette, or slot machines — are designed to be entertaining. The house edge means that over a long enough period, the platform retains a mathematical advantage. Never treat gambling as a way to earn income, pay debts, or solve financial problems. Set a budget you are comfortable losing entirely, and stop when that budget is reached.

Confidentiality Guaranteed

All responsible gaming requests — whether for deposit limits, time-outs, or self-exclusion — are processed confidentially by the 88jili support team. No information about your responsible gaming status is shared with third parties except where required by applicable law.


Player Tools

How to Use Our Protection Tools

Each tool is available to all registered 88jili players. Follow the steps below to activate the protection measure that fits your needs.

Deposit Limits

Control how much you can deposit per day, week, or month. Reductions apply immediately; increases require a 7-day waiting period.

  • Log in via 88jili Login
  • Go to Account Settings
  • Select "Deposit Limits"
  • Choose daily / weekly / monthly
  • Enter your limit in BDT (৳)
  • Confirm — limit is instant

Time-Out

Take a short break of 24 hours up to 1 month. Your account is suspended for the chosen period with no early cancellation.

  • Log in via 88jili Login
  • Go to Responsible Gaming
  • Select "Take a Break"
  • Choose your period
  • Confirm your selection
  • Account locks immediately

Self-Exclusion

Permanently close access for 6 months to 5 years. Available balance is returned to your original deposit method.

  • Email [email protected]
  • Subject: "Self-Exclusion Request"
  • State your chosen duration
  • Provide your registered mobile
  • Team processes within 24 hours
  • Balance refunded within 5 days

Session Reminders

Receive pop-up alerts at timed intervals reminding you how long you have been playing and prompting you to review your activity.

  • Log in via 88jili Login
  • Go to Notifications
  • Enable "Session Reminders"
  • Set interval: 30 / 60 / 90 min
  • Save preferences
  • Reminders activate next session

Getting Help

How to Request Support

If gambling is affecting your life or the lives of those around you, reaching out to the 88jili support team is the fastest way to get help. Our team is trained to handle responsible gaming requests confidentially, without judgment, and around the clock — Bangladesh Standard Time (BST, UTC+6) or any time zone.

You do not need to feel in crisis to contact us. Even if you simply want to set a lower deposit limit or understand your recent gaming activity, our support agents are happy to assist.

Contact Our Support Team

Email us at [email protected] with the subject line "Responsible Gaming Help" and one of our trained agents will respond within 24 hours. For urgent matters such as immediate self-exclusion, responses are prioritised and typically handled within 2 hours.

Step-by-Step: Requesting a Self-Exclusion

  • 1
    Compose an Email Open your email app and address the message to [email protected]. Use the subject line "Self-Exclusion Request" so the message is routed directly to the responsible gaming team.
  • 2
    Include Your Account Details Provide your registered mobile number (the one linked to your 88jili account), your registered email address, and your full name as it appears on the account.
  • 3
    State Your Preferred Duration Specify how long you would like to be excluded — 6 months, 1 year, 2 years, 3 years, or 5 years. If you are unsure, our team can advise on which duration is most appropriate based on your situation.
  • 4
    Confirm Your Remaining Balance If you have funds in your account, indicate which registered payment method (bKash, Nagad, Rocket, or bank transfer) you would like them returned to. The balance will be refunded within 5 business days.
  • 5
    Receive Confirmation Our team will send a confirmation email once your account has been locked. Keep this email for your records. The self-exclusion cannot be reversed during the chosen period under any circumstances.

External Resources

Where to Find Additional Help

88jili encourages players to use both our in-platform tools and recognised external organisations if they need broader support with problem gambling or related financial stress.

Organisation / Resource Type of Support Availability
88jili Responsible Gaming Team
[email protected]
Deposit limit setting, time-out activation, self-exclusion, account activity review, general guidance 24 hours a day, 7 days a week (BST, UTC+6)
Gamblers Anonymous (International) Peer-support community for individuals experiencing compulsive gambling. Free, confidential meetings and online forums available worldwide, including remote participation from Bangladesh. Online meetings available daily
Kaan Pete Roi (Bangladesh) A Bangladeshi mental health helpline offering confidential emotional support and counselling. Relevant for individuals experiencing anxiety, depression, or emotional distress associated with problem gambling. Available evenings and weekends (BST)
National Mental Health Helpline (Bangladesh) Government-supported mental health support service. Can provide referrals to professional counsellors and mental health practitioners across Dhaka, Chittagong, Sylhet, Rajshahi, and other major cities. During office hours (BST)
Family and Social Services If gambling is affecting family relationships or household finances, community social services in Bangladeshi districts can provide mediation, counselling, and financial planning guidance. Varies by district

88jili does not endorse any specific third-party organisation. This table is provided for informational purposes to help players find appropriate external support if needed.


Underage Protection

Protecting Young People

88jili takes the protection of minors with the utmost seriousness. The platform is designed exclusively for adults aged 18 and above. Our age verification process requires every new player to submit valid identity documentation — including a National Identity Card (NID) or passport — before any financial transactions are permitted.

If you share a computer, mobile phone, or tablet with younger family members, we strongly recommend taking steps to prevent access to the 88jili platform by those under 18. Practical measures include:

  • Enabling parental control software on shared devices
  • Never saving your 88jili Login credentials in a browser on a shared device
  • Logging out of your account completely after every session
  • Using a separate device profile or user account that younger users cannot access
  • Keeping your account password and bKash/Nagad PIN confidential at all times

If you believe that a minor has accessed the 88jili platform using your account or has created their own account, contact [email protected] immediately. The relevant account will be suspended and investigated without delay.

Strict Age Gate

Age is verified at registration using government-issued ID. No player can deposit or play without passing the age verification check.

Account Security

Two-factor authentication (2FA) is available to all players and mandatory for all platform administrators, preventing unauthorised account access.

Parental Controls

We recommend third-party parental control software on any shared device. Tools like Net Nanny, Kaspersky Safe Kids, and Google Family Link can block access to gambling platforms.

Report Underage Access

If you suspect a minor has accessed or registered on 88jili, report it immediately to [email protected]. All reports are treated as high priority and investigated within 24 hours.


Play Smart

Tips for Healthy Gaming Habits

Whether you enjoy betting on BPL cricket matches, spinning slots, or playing live casino games, these practical habits help keep gaming fun and sustainable.

Set a Budget Before You Start

Decide how much you are willing to spend before you open the platform. Treat this amount as the cost of entertainment — the same way you would budget for a cinema ticket or a meal out in Dhaka. Once the budget is spent, stop for the session.

Celebrate Wins — Then Bank Them

When you win, enjoy the moment — but consider withdrawing a portion of your winnings rather than immediately re-wagering everything. This ensures that a good session leaves you with a tangible benefit rather than simply playing back the full amount.

Take Regular Breaks

Extended gaming sessions reduce your ability to make clear decisions. Set a timer and take a 10-minute break at least once per hour. Use the 88jili session reminder feature to make this easier — the platform will alert you automatically at your chosen interval.

Keep Gaming in Balance

Gaming is one of many leisure activities. Maintain a healthy balance with other interests — spending time with family, enjoying cricket with friends, exploring Cox's Bazar, or pursuing hobbies. If gaming is crowding out other activities you used to enjoy, that is a signal worth paying attention to.

Review Your Activity Regularly

Use the 88jili account activity dashboard to review how much time and money you have spent over the past week or month. Seeing the actual figures — rather than relying on memory — is one of the most effective tools for maintaining honest self-awareness about your gaming habits.

Never Gamble When Upset

Emotional states such as frustration, anger, loneliness, or anxiety are among the strongest risk factors for problem gambling. If you have had a difficult day — whether related to work, finances, or personal matters — this is not the right time to open the platform. Step away and return when your mindset is calm and clear.


Enjoy 88jili — Play Responsibly

Our full range of cricket betting, casino games, and slots is available for adults aged 18 and above. Use our tools, set your limits, and keep gaming fun.